Refund policy
*Return and Refund Policy*
At MAAXX MARKETING, we strive to ensure you're satisfied with your purchase. Below are the details on how to return or exchange items and the refund process.
*Returns*
- Returns are accepted within 7 days of purchase.
- Items must be unused, in the same condition as received, and in their original packaging.
- A receipt or proof of purchase is required for all returns.
*Refunds*
- Refunds will be processed within 7-10 days after receiving and inspecting the returned item.
- You'll receive an email notification once your return is received and inspected.
- Refunds will be credited to your original payment method.
*Late or Missing Refunds*
- If you haven't received a refund, check your bank account and contact your credit card company or bank.
- If the issue persists, contact us at chennai@maaxx.in.
*Exchanges*
- We replace items only if they're defective or damaged.
- For exchanges, send an email to chennai@maaxx.in with your item details.
- Returns for exchange are eligible within 2 working days.
*Sale Items*
- Sale items are not eligible for refunds.
*Shipping*
- Shipping costs are non-refundable.
- You'll be responsible for return shipping costs.
- Return shipping costs will be deducted from your refund, if applicable.
*Contact Us*
For questions or concerns about returns and refunds, email us at chennai@maaxx.in. We're here to help.
This policy outlines the essential details for returns, refunds, and exchanges. Feel free to adjust or add sections as needed to fit your business requirements.